Con*, HR manager

"We had someone come back after being off. He had depression and I think the thing that made the real difference was being able to talk to his doctor. I knew about the work stuff but I didn't really know how the depression was going to affect his return to work and he didn't necessarily either. I mean, he said that, he didn't know how much he was going to be able to handle. It took a bit of effort to get it happening but we did get to talk to his doctor. So, she could tell us what she knew about how his mental health was going to affect his work and we could tell her "Well, this is what the job is", and so on. I reckon that made a big difference."

*not his real name