What to expect from your health practitioner

Your treating health practitioner plays a crucial role in managing your injury and illness and helping you return to work. You have the right to choose your treating health practitioner.

Your treating health practitioner should be able to:

  • give you advice about when it is likely that you will recover
  • provide or refer you to treatment that leads to measurable improvement in work performance or increases your ability to return to work
  • provide advice on all aspects of your situation (biological, psychological and social), e.g. as well as providing treatment for a mental health problem, they should also assess other factors that might make return to work difficult, such as unhelpful beliefs, issues with your work situation and other barriers to return to work
  • collaborate with you to set specific, measurable and relevant goals for recovery, including work-related goals
  • involve you in decisions about treatment
  • work with you to assess progress towards goals and modify treatment as necessary
  • (with your permission) give your employer information relevant to your return to work
  • aim to identify and manage risk factors that might prevent successful return to work as early as possible
  • provide advice on techniques to manage your health problem at work, at home and in the community
  • provide advice on how to manage the possibility of relapse
  • communicate with family and friends, employers and other health professionals (with your permission) about their role in helping you to manage relapse

Getting the most out of your consultations with your doctor or healthcare provider is important to getting better and returning to work. Help them by giving them as much information as you can about your job, focusing on what you can do as well as what you can't.